Services
Service
We service installed equipment during the warranty and post-warranty period: scheduled maintenance, diagnostics, repair, spare parts supply and emergency call-outs.
What is included
- Warranty service of installed equipment
- Post-warranty service and repair
- Scheduled maintenance
- Equipment diagnostics
- Spare parts supply
- Emergency call-outs
How we work
- 01
Request
We receive a request describing the equipment and the fault.
- 02
Diagnostics
We visit the site, identify the cause and agree the scope of work.
- 03
Work
We carry out the repair or maintenance and supply spare parts if needed.
Engineers' questions
Do you service equipment you did not install?
Yes, within the brands we work with. We start with diagnostics and a condition assessment.
What does scheduled maintenance include?
The scope depends on the equipment: checking operating modes, seals and bearings, automation settings, cleaning separators and strainers.
How do I order spare parts for installed equipment?
Send the model and serial number from the nameplate — we identify genuine parts and confirm the lead time.
What should I do if equipment stops in an emergency?
Call us and describe the alarm or fault. We agree an emergency visit and bring what is needed for diagnostics.
Tell us about your facility
Send the technical brief or bill of materials — we will calculate the solution and reply with specific items, lead times and prices.